2b77 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") describes how 2b77 collects, uses, stores, and protects the personal information of users who access or use the 2b77 website, mobile platform, and all associated services (collectively, the "Platform"). By registering an account or otherwise using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.

This Policy applies to all users of the Platform, including registered account holders and visitors who browse without an account. It should be read together with the 2b77 Terms and Conditions, which govern your overall use of the Platform. If you do not agree with any part of this Policy, you should not use the Platform.

Your Privacy at a Glance

Six core principles that define how 2b77 handles your personal information on the Platform.

• 🔏
  Data Encryption and Secure Storage

  All personal data and financial transaction records held by 2b77 are protected using SSL encryption and secure server infrastructure. Your data is stored on systems with restricted access, protected by firewalls and access controls aligned with industry best practices.
• 🛡️
  No Sale of Personal Data

  2b77 does not sell, rent, or trade your personal information to unaffiliated third parties for their own marketing or commercial purposes. Data shared with service providers is done under strict confidentiality agreements and only to the extent necessary to deliver our services to you.
• 🚫
  No Unsolicited Marketing Without Consent

  2b77 will not send you marketing communications unless you have opted in to receive them during registration or subsequently updated your communication preferences. You may withdraw your marketing consent at any time by contacting our support team.
• ✏️
  Your Right to Access and Correct Your Data

  You have the right to request a copy of the personal data 2b77 holds about you, and to request corrections where that data is inaccurate or out of date. Requests can be submitted to our support email and will be processed within a reasonable timeframe.
• 🍪
  Cookies Used for Platform Functionality

  2b77 uses cookies and similar tracking technologies to maintain your session, remember your preferences, and improve platform performance. You can manage cookie settings through your browser, though disabling certain cookies may affect platform functionality.
• 📧
  Contact Us About Your Privacy

  For any questions, requests, or complaints related to your personal data and privacy, contact the 2b77 data team at [email protected]. We are committed to responding to all privacy-related enquiries promptly and fairly.

2. Information We Collect

2b77 collects personal information from you in several ways: directly when you register an account or interact with the Platform; automatically through cookies and tracking technologies when you visit the site; and from third-party payment providers and fraud-prevention partners in the course of processing your transactions. The categories of personal data we collect include:

2b77 collects only the minimum personal data necessary for the stated purposes. We do not collect sensitive personal data such as racial or ethnic origin, religious beliefs, or biometric data beyond what is required for identity verification.

3. How We Use Your Information

2b77 uses the personal data it collects to operate the Platform effectively, comply with legal obligations, and provide a safe and enjoyable experience for all players. Specifically, we use your personal data for the following purposes:

• 1
  Account creation and management: to register your account, verify your identity and age, maintain your account profile, and communicate with you about your account status, security alerts, and platform updates.
• 2
  Payment processing: to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; to verify the source and destination of funds; and to maintain transaction records for accounting and compliance purposes.
• 3
  Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, and other prohibited conduct; to protect the integrity of the Platform and the interests of all players; and to comply with anti-money laundering (AML) and know-your-customer (KYC) obligations.
• 4
  Responsible gaming: to monitor gaming patterns for indicators of problem gambling; to apply player-requested deposit limits, time-out periods, and self-exclusion; and to reach out to players displaying signs of harmful gambling behaviour in accordance with our Responsible Gaming policy.
• 5
  Service improvement and analytics: to analyse aggregated, anonymised usage data to improve Platform features, game offerings, payment flows, and user experience. Individual player data is not used for profiling or automated decision-making that produces legal or similarly significant effects.
• 6
  Marketing communications (where consent has been given): to send you information about promotions, bonuses, new games, and special events on the Platform. You may opt out of marketing communications at any time by contacting our support team.

4. Legal Basis for Processing

2b77 processes your personal data only when there is a valid legal basis to do so. The primary legal bases on which we rely are set out in the table below, matched to the relevant processing activity.

5. Sharing Your Information

2b77 does not sell your personal data. We may share your personal data with third parties only in the limited circumstances described below, and always with appropriate safeguards in place:

• 1
  Payment service providers: we share transaction data with bKash, Nagad, Rocket, Upay, Visa, and Mastercard solely to process deposits and withdrawals on your behalf. These providers are bound by their own data protection obligations and may not use your data for any purpose beyond processing your transaction.
• 2
  Identity verification and fraud prevention partners: we share identity data with KYC and fraud-screening service providers to verify your age and identity and to detect and prevent fraudulent activity on the Platform. These partners act as data processors under our instructions.
• 3
  Law enforcement and regulatory authorities: where we are required by law, court order, or regulatory obligation to disclose personal data to government authorities, law enforcement agencies, financial intelligence units, or other competent bodies, we will do so. We will notify you of such disclosure where legally permitted.
• 4
  Business successors: in the event of a merger, acquisition, or sale of all or substantially all of 2b77's assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and the privacy terms applicable to your data following the transition.

6. Cookies and Tracking Technologies

2b77 uses cookies and similar technologies — including web beacons, pixel tags, and local storage objects — to operate and improve the Platform. Cookies are small text files placed on your device when you visit the Platform. They allow the Platform to recognise your device on subsequent visits, maintain your login session, remember your preferences, and collect usage analytics.

The following table describes the categories of cookies used on the 2b77 Platform and their purposes:

You can control and manage cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or be alerted when a new cookie is set. Please note that disabling essential cookies will prevent you from logging in or using core platform features. As the 2b77 Platform does not serve third-party advertising, there are no advertising or retargeting cookies placed on your device.

7. Data Retention

2b77 retains personal data only for as long as it is necessary for the purpose for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum period following account closure to comply with anti-money laundering recordkeeping requirements and to resolve any disputes that may arise. After this period, personal data is securely deleted or anonymised.

Anonymised and aggregated data — from which no individual can be identified — may be retained indefinitely for analytical and platform improvement purposes. Where you request deletion of your personal data, 2b77 will action your request promptly, subject to any legal retention obligations that require us to keep specific records for a defined period.

8. Your Rights

As a user of the 2b77 Platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, please contact us at [email protected]. We will respond to all valid requests within a reasonable timeframe.

• 1
  Right of access: you may request a copy of all personal data 2b77 holds about you, including the categories of data, the purposes for which it is processed, and the recipients with whom it has been shared.
• 2
  Right to rectification: you may request that inaccurate or incomplete personal data be corrected or completed. Where data accuracy is critical for payment or account purposes, we ask that you notify us promptly of any changes to your registered details.
• 3
  Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent (and no other legal basis applies), or where the data has been unlawfully processed. This right is subject to legal retention obligations.
• 4
  Right to restriction: you may request that we restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of the data, or where you have objected to processing and we are assessing whether our legitimate grounds override your objection.
• 5
  Right to object: you may object to the processing of your personal data on the basis of our legitimate interests, including profiling. You also have an unconditional right to object to the processing of your data for direct marketing purposes at any time, including where profiling is involved.

To exercise any of the above rights, please email our support team at [email protected] with the subject line "Data Rights Request" and a description of your request. We may need to verify your identity before processing the request. We will acknowledge your request within three business days and aim to complete it within thirty days.

9. Security of Your Data

2b77 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and our servers; encrypted storage of sensitive account data; access controls limiting data access to authorised personnel only; and regular security reviews of our systems and processes.

You are responsible for maintaining the security of your own account credentials. Never share your password or withdrawal PIN with anyone. If you suspect your account has been compromised, contact our support team immediately at [email protected]. While 2b77 takes all reasonable steps to protect your data, no online system is completely immune to security risks, and we cannot guarantee absolute security.

10. Children's Privacy

The 2b77 Platform is strictly intended for individuals who are at least 21 years of age. 2b77 does not knowingly collect, process, or store personal data from anyone under the age of 21. If we become aware that personal data has been collected from a person under 21 without verified parental or guardian consent, we will take immediate steps to delete that data and close the associated account.

11. Third-Party Links

The 2b77 Platform may contain references to or integrations with third-party service providers — such as payment gateways and game studios — whose own privacy practices are governed by their respective privacy policies. 2b77 is not responsible for the privacy practices of any third-party service whose interface you access in connection with using our Platform. We encourage you to review the privacy policies of any third-party service before submitting personal information to them. The inclusion of a third-party service on our Platform does not constitute an endorsement of that service's privacy or security practices.

12. Changes to This Privacy Policy

2b77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform functionality. When we make material changes to this Policy, we will notify registered players via their registered email address or mobile number, and update the "Last Updated" date at the top of this page, at least seven days before the amended Policy takes effect.

Your continued use of the 2b77 Platform after any amendment to this Privacy Policy constitutes your acceptance of the revised Policy. If you do not accept the revised Policy, you should stop using the Platform and may request account closure in accordance with the Terms and Conditions.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 2b77 handles your personal data, please contact our support team. We are available 24 hours a day, seven days a week, operating on Bangladesh Standard Time (BST, UTC+6).